Job Openings:

To apply for any of the open positions below, please email your resume to sales@snowappliance.com.

Office Administrator

The office administrator is an important piece of the overall success of Snow Bros. Appliance! This position plays a crucial role in the smooth and efficient operation of our store. The individual in this position will handle various administrative tasks, maintain office organization, assist in customer service, and support the management team to ensure day-to-day business operations are running efficiently. This is a vital role for ensuring that both front-end and back-end operations are handled seamlessly.

Key Responsibilities:

1. Administrative Support:

• Answer phone calls, emails, and other communications from customers, suppliers, and internal team members.

• Manage and organize office records.

• Maintain filing systems, ensuring all records are updated and stored securely.

• Handle office supplies and place orders when necessary.

2. Customer Service:

• Greet customers both in-person and on the phone, providing assistance as needed.

• Address customer inquiries regarding product information, pricing, availability, and delivery schedules.

• Process customer complaints or concerns and escalate to management as needed.

3. Data Entry & Reporting:

• Assist in inputting sales data and product details into the store’s systems.

• Maintain and update customer databases with accurate and current information.

• Track and follow up on consumer service needs.

4. Order Processing:

• Assist with processing customer orders, including verifying payment details and preparing invoices.

• Ensure that the delivery schedule is up to date and accurately reflected in the system.

5. General Office Maintenance:

• Keep the office environment clean, organized, and conducive to productivity.

• Ensure that office equipment is functioning correctly and report maintenance needs to management.

Skills & Qualifications:

• Education: High school diploma or equivalent; Associate’s degree or higher preferred.

• Experience: Prior experience in office administration or a retail environment is preferred.

• Skills:

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Proficient in MS Office (Word, Excel, Outlook) and point-of-sale (POS) systems.

• Strong attention to detail and accuracy in data entry.

• Ability to work independently and as part of a team.

• Customer-oriented with a friendly and professional demeanor.

• Basic accounting and financial management skills are a plus.

Physical Requirements:

• Ability to sit for extended periods and occasionally lift up to 25 lbs.

Working Conditions:

• Office environment within a retail store setting.

• Must be available to work flexible hours, including weekends or holidays, depending on business needs.

This role provides an opportunity to work in a fast-paced, customer-focused environment while contributing to the overall success of a retail appliance store. The Office Administrator will be an integral part of the team, helping to ensure excellent customer service and smooth store operations.

 Apply now

Delivery Driver

We are looking to hire drivers to join our delivery team!

Our delivery drivers are a crucial part of the Snow Bros. experience. We put customer service above all else and strive to provide exceptional service, including during the delivery process. Our ideal candidate is someone who will uphold those standards and continue to provide our customers with the same exceptional treatment they receive in the store while in their home during delivery.

Requirements

• • Positive attitude and a commitment to delivering an exceptional customer experience.

• • Clean driving record.

• • Physical ability to move large, bulky and/or heavy merchandise with the assistance of a dolly.

• • Physical ability perform tasks that require prolonged standing and walking.

 Apply now

Sales Associate

We are seeking a motivated, customer-oriented, and results-driven appliance sales associate to join our team. As a salesman, you will play a vital role in assisting customers in selecting the perfect appliances for their needs. You'll work with a diverse range of products and brands, ensuring that each customer receives expert advice and exceptional service.

Responsibilities:

• Assist customers in selecting appliances based on their needs, preferences, and budget.
• Provide detailed information about product features, benefits, and pricing.
• Demonstrate the features and functions of appliances on the sales floor.
• Build and maintain strong relationships with customers to ensure return business.
• Meet and exceed sales goals through upselling and cross-selling.
• Stay up-to-date on product knowledge and industry trends.
• Process sales transactions and handle customer inquiries.
• Ensure the sales floor is well-organized, clean, and stocked.
• Provide post-sale follow-up to ensure customer satisfaction.

Qualifications:

• High school diploma or equivalent (some college coursework preferred).
• Previous retail or sales experience is a plus.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Self-motivated and goal-oriented.
• A passion for customer service and a strong desire to help customers make informed decisions.
• Weekend hours are required.

 Apply now